FAQ

Common questions about Tradeline.

Do I need apps for pay-later messages, delivery dates or booking requests?

No. Those features are built into the theme. You still need the payment provider enabled at checkout to take pay-later payments, and the official Afterpay or Zip widgets need their apps.

Can I switch styles later?

Yes. In the theme editor, change the style under Theme settings, or adjust colours and fonts directly. Your sections and content stay in place.

Does the booking block check availability?

No. It records the date and time the customer wants on the order. For live availability, use a booking app alongside the theme.

Is Tradeline translated?

Yes. The storefront and the theme editor come in English, French, Italian, German, Spanish, Dutch, Brazilian Portuguese, Japanese, Simplified Chinese, Arabic and Hebrew. Arabic, Hebrew and other right-to-left languages switch the layout to right-to-left automatically when you publish them in Settings › Languages. It also works with Shopify's translation apps.

Does Tradeline support the new customer accounts?

Yes, and only those. Account sign-in uses Shopify's account component in the header on desktop and mobile, which also offers Sign in with Shop. Shopify retired the classic customer account pages in February 2026, so Tradeline doesn't include them.

What is the difference between Tradeline Lite and Full?

Lite is free. Full is a yearly licence for one store that switches on 11 more features in the same theme. See Tradeline Lite and Full.

How do I get help?

Use the support form. We reply within two business days.